PICKGET / PRIVACY
Privacy Policy
How Pickget handles information on its company website and in Pop Pocket.
Effective: September 11, 2026
1. Operator and contact
Pickget operates this service. For privacy questions or requests to access, correct or delete information, contact [email protected].
2. Information stored by the app
Pop Pocket does not require a separate account. Language, sound and vibration settings, toy combinations and play records are stored on your device and may be included in operating-system backups. Information processed externally for advertising, purchases and support is described below.
3. Support correspondence
When you email us, we process your email address, display name, message and any attachments you choose to send to answer your request and resolve issues. Support email is forwarded through Cloudflare Email Routing to the operator’s Google Gmail inbox.
4. Website visits
Cloudflare hosts this website. To deliver pages and provide security, Cloudflare may process technical information including your IP address, request time, requested URL and browser or device information. Pickget has not installed separate advertising or visitor analytics scripts on this website.
5. Pop Pocket advertising and in-app purchases
This policy covers the Pop Pocket release service with advertising and in-app purchases; availability may vary by version and region. When serving ads, Google AdMob may use IP addresses, device identifiers such as advertising identifiers, ad interactions and diagnostics for ad delivery, measurement and fraud prevention. IP addresses can indicate approximate location. Google Play or Apple App Store processes payments. RevenueCat processes app user identifiers, purchase and receipt information and entitlements for verification, restoration and access management. Pickget does not directly collect payment card numbers.
6. Providers and international processing
Cloudflare delivers the website and routes email; Google Gmail receives support messages; Google AdMob provides ads; Google Play, Apple App Store and RevenueCat support payments and purchase access. Depending on the features used, information may be transferred and processed outside your country through these providers’ global infrastructure, with notice or consent where required. Provider policies: Cloudflare · Google / AdMob · Apple · RevenueCat.
7. Retention and deletion
Local information remains until app data is cleared. Support messages are retained as needed to answer and resolve issues, then deleted when no longer necessary. Purchase and entitlement records are retained as needed to provide products, restore purchases, handle refunds and meet legal obligations. Contact support to request deletion. Information required for disputes or legal retention is limited to that purpose. Provider-managed logs and backups follow their own retention policies.
8. Security and your rights
This site uses HTTPS, and access to support information is limited to what is needed to operate the service. Contact us to request access, correction, deletion or information about processing. We may request minimal identity verification to handle a request. Your rights under applicable law remain unaffected.
9. Children’s information
Pop Pocket does not ask players to provide names or contact details. Parents or guardians may request access to or deletion of information a child supplied in a support message. We delete unnecessary personal information from children when identified.
10. Updates
We update this page and its effective date when our data practices change. Where needed, significant changes will also be communicated in the app and any legally required consent will be obtained.
11. Consent and advertising choices
Where consent is required, it is requested before the relevant advertising data processing. Available choices can be changed in your device’s advertising and privacy settings. If cross-app tracking is used on iOS, its permission process applies. You can also contact support to withdraw consent or request that processing stop. Declining personalized advertising does not prevent access to available basic features.
12. Deletion without an app account
Pop Pocket does not create a separate member account, so there is no account-closure process. Reset device records in Settings resets combinations, settings and play records on this device; it does not delete purchase entitlements or store transactions. Contact [email protected] to request deletion of support records or personal information processed by the purchase management service. We request only the minimum information needed to find the record, never passwords or card numbers. Legal retention obligations may limit deletion. If deleting information needed for restoration could affect purchase restoration, we explain that before processing.
13. Provider protection
Pickget does not sell personal information. We require providers processing personal information to offer protection equivalent to this policy and applicable privacy requirements, and review their terms and data protection conditions when selecting and operating services.